CHRISTMAS DELIVERIES
LAST ORDERS
Thursday 21 December with NEXT DAY DELIVERY
Wednesday 20th December with STANDARD DELIVERY
Order by 2pm.
Delivery is FREE for all orders over £50 and £3.95 for orders under £50. Next Day delivery is £7.50. UK Mainland only.
We recommend you order early as we can’t absolutely guarantee shipment timings. As Christmas Day falls on a Monday, we will need to ship as soon as we can during the preceding week to get your orders to you and avoid any courier bottle necks. To be doubly sure, please consider our next day option.
DELIVERY INFORMATION
UK MAINLAND*
STANDARD DELIVERY (2-3 days)
FREE for all orders of £50 or more*
£3.95 for orders under £50
Dispatch 1 to 2 working days from the date of your order with delivery usually the following day. Orders received before 12.30 noon are usually dispatched same day.
EXPRESS NEXT DAY DELIVERY (next working day for orders placed by 12.30am. Deliveries made on working days only)
£7.50
*UK mainland shipping does not include certain Scottish postcodes.
The following postcode prefixes are designated non UK mainland by our carriers AB36-38, AB55-56, FK17-21, IV1-9, KW1-9, PA20, PH19-26, PH30-46, PH49-50
* We can’t absolutely guarantee any delivery timings, but we’ll do our best to get your goods to you on time. Do let us know if you have a strict deadline and we can work to meet it!
HIGHLANDS & ISLANDS, NORTHERN IRELAND
STANDARD DELIVERY
£5.95 For parcels weighing up to 3kg (Royal Mail)
£17.50 For parcels weighing more than 3kg (Usually a courier delivery)
NEXT DAY
We are unable to offer a next day service for these locations
CHANNEL ISLANDS
£22.50
EUROPE & INTERNATIONAL
Due to cost and customs issues we have suspended the shipment of orders beyond the United Kingdom. In certain circumstances we can send goods, so if you can’t find what you need closer to home, please do get in touch.
OUR DELIVERY PARTNERS
ROYAL MAIL tracked 24 hours or 48 hours for parcels weighing under 3kg. You will receive a tracking number on dispatch
FEDEX Courier for Standard delivery.
APC for bulk wholesale deliveries
Tracking numbers are sent on dispatch. Please provide a mobile number when ordering and any information on where a parcel can be left in case you are going to be out.
NOTES
If your order is urgent, please select our Express next day delivery options, especially at busy times of the year.
In case our nominated carrier is unable to deliver to you, please look out for cards left notifying you of delivery attempts. Please respond to them directly to rearrange delivery as soon as possible.
Quoted delivery times are estimates only and we are unable to offer any guarantees for delivery timings. Hot Smoked shall accept no liability in relation to late delivery beyond the value of the goods in question.
Hot Smoked may part-ship your order or provide reasonable substitutions (we usually check with you first!). We will send any items we cannot ship straightaway without any further cost to you.
