STANDARD DELIVERY (3 – 5 days)
FREE for all orders of £50 or more
£3.95 for orders under £50
Dispatch within 2 working days from the date of your order with delivery within a further 2 to 3 days.
EXPRESS NEXT DAY DELIVERY (next working day for orders placed by 11.30am. Deliveries made on working days only)
SATURDAY DELIVERY (order by 10am the previous Friday for Saturday delivery.)
* UK mainland shipping does not include certain Scottish postcodes.
HIGHLANDS & ISLANDS, NORTHERN IRELAND
£5.75 For parcels weighing up to 3kg
£17.50 For parcels weighing more than 3kg
We are unable to offer a next day service for these locations
IRELAND, CHANNEL ISLANDS, EUROPE
REST OF THE WORLD
Our default shipping cost is £60 for other locations, but we might be able to ship to you for less so please get in touch for a quote. We may also need to get in touch if we are unable ship your items for this cost.
OUR DELIVERY PARTNERS
ROYAL MAIL tracked 24 hours or 48 hours for parcels weighing under 3kg. You will receive a tracking number on dispatch
FEDEX COURIER Next day and international orders.
Depending on the location we also use DPD and other international courier services. Tracking numbers are sent on dispatch.
If your order is urgent, please select our Express next day delivery options.
In case our nominated carrier is unable to deliver to you, please look out for cards left notifying you of delivery attempts. Please respond to them directly to rearrange delivery as soon as possible.
Quoted delivery times are estimates only. Hot Smoked shall accept no liability in relation to late delivery beyond the value of the goods in question.
Hot Smoked may part-ship your order or provide reasonable substitutions (we usually check with you first!). We will send any items we cannot ship straightaway without any further cost to you.