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Privacy & Security

privacy and security


We do not share your details with any other third party.

Your delivery address information may be provided to a supplier and their delivery company if your order is to be fulfilled directly by them. Such suppliers are bound by the Hot Smoked (Useful Stuff Ltd) privacy policy and will not supply your details to any other third party.

When you buy online, by telephone or request product or catalogue information, you will be asked to submit some personal details. All customer data held by Hot Smoked (Useful Stuff Ltd) is held in accordance with the Data Protection Act.

We may contact you by email or post to provide information on new products or special offers, but only with your express consent. If you receive an initial mailing (by internet or post) from either Hot Smoked or Useful Stuff you will be given the opportunity to opt in or opt out of receving information from us.



When buying online with Hot Smoked (Useful Stuff Ltd) you are asked to submit payment card details. Our payment system is handled by Braintree, the online merchant payment system operated by Paypal, and all online transations are carried out over a secure internet connection. Your details are encrypted whilst in transit and are not stored, unless with your consent.

When making a telephone payment, your payment card details are entered manually into the Braintree Secure online payment system. The information is encrypted in transit. Card details are stored in the Braintree system only with your agreement.